About

Cancellation Policy

Each client’s appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism they deserve. Cancellations We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 24 hours in advance. Cancellations and rescheduled appointments without 8 hours notice will incur a cancellation fee of 30% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services. Late Arrivals We understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total. Please allow a few extra minutes for traffic and parking. Deposits Appointments that are very time-intensive and/or require materials to be specially purchased for the service may require a deposit upon booking. This deposit fee is non-refundable and contributes to the service total. Agreement By booking an appointment with our salon, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated.